![]() Bright Horizons has great employee retention with staff members usually staying with the organization for 4.4 years. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. It has an unusually high proportion of employees who are members of the Democratic Party, at 83.0%. Despite its diversity in other areas, Bright Horizons employees are noticeably lacking in political diversity. The organization is 87.3% female and 38.1% ethnic minorities. They strive to: - Nurture each child's unique qualities and potential - Support families through strong partnerships - Collaborate with employers to build family-friendly workplaces - Create a work environment that encourages professionalism, growth, and diversity - Grow a financially strong organization The staff at Bright Horizons come from unusually diverse demographic backgrounds. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).Īpplicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 85 or Determinations on requests for reasonable accommodation will be made on a case-by-case basis.Stephen Howard Kramer Bright Horizons Family Solutions is a leading provider of early education and preschools, employer-sponsored child care, back-up care, educational advisory services and other work/life solutions. We provide equal employment opportunities to all individuals without discrimination. HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?īright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. Maintaining a high-level of customer satisfaction.Answering incoming calls in a timely manner as identified by service level standards.Maintaining a high-level of customer satisfaction with both internal and external customers.Maintaining a high level of energy and enthusiasm for Bright Horizons Family Solutions, its mission, values and philosophy. ![]() Responding to inquiries from families, assessing their care needs and promoting Bright Horizons’ care options.Our families depend on us 24/7, so our business is open 24/7 and 100% of your scheduled attendance is strongly encouraged. You will also learn how to assess each family’s needs and respond to them accordingly through professional and engaging conversations as necessary. Our Contact Center has also received multiple awards, including being honored a Center of Excellence and named one of the Top 50 Call Centers in North America, which says a lot for the amazing people we have working hereĪs a Back Up Care Customer Care Specialist, you will start your journey in office, learning all the ins and outs of who we are and the services we offer. You’ll not only have an opportunity to make a positive impact through your passion for helping people, but you’ll have a chance to learn and grow in an incredible work environment where teamwork is valued and fun is encouragedīright Horizons has been named by FORTUNE magazine numerous times as one of the “100 Best Companies to Work For” because of our warm, inclusive, casual, yet challenging work environment. In some phone-based customer service roles, your work is seen as just answering a call, but at Bright Horizons we know the work that you do is important and critical to our success. ![]()
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